FAQs
Do you have any Questions?
Touchwild Tours and Travel is a premier travel agency that offers a wide range of travel services and tour packages to various destinations around the world. We strive to provide our customers with exceptional travel experiences and personalized services.
We provide a comprehensive range of travel services, including flight bookings, hotel reservations, transportation arrangements, tour packages, and much more. Our goal is to handle all aspects of your travel planning to ensure a hassle-free and memorable trip.
Yes, we understand that every traveler has unique preferences. We offer customizable tour packages to tailor your trip according to your specific needs. You can contact our travel experts who will be happy to assist you in creating a personalized itinerary based on your interests, budget, and duration of the trip.
Booking with Touchwild Tours and Travel is easy. You can either book directly through our website by selecting your preferred tour package and following the booking instructions, or you can get in touch with our travel experts who will assist you in the booking process.
“Per person sharing” refers to the pricing structure for accommodations or tour packages based on the assumption that two individuals will be sharing a room or accommodation. This means that the price advertised or quoted is for each individual in a shared room or accommodation with another person. The assumption is that two people will share the cost of the room, which often includes amenities and services. For example, if a hotel offers a rate of $200 per person sharing, it means that each person will pay $200 for a shared room with another person.
frequently asked question
Most frequently asked questions
We have a dedicated customer support team available 24/7 to assist you with any issues or concerns you may have during your trip. You can contact us via phone, email, or our online chat feature, and we will promptly address your queries and provide the necessary support.
Absolutely! We have experience in handling group bookings for various occasions such as family reunions, corporate retreats and more. Our dedicated group travel specialists will work closely with you to ensure a smooth and enjoyable experience for everyone in your group.
Our tour packages typically include accommodation, transportation, guided tours, and meals as specified in the itinerary. Specific inclusions may vary depending on the tour package. Detailed information is provided in each tour description, and our team is available to answer any questions you may have.
Our cancellation policy varies depending on the tour and the time of cancellation. Generally, cancellations made well in advance may be eligible for a partial refund. Specific details can be found in our terms and conditions, or you can contact us directly for more information.
For a safari tour, we recommend packing lightweight, breathable clothing in neutral colors, a hat, sunglasses, sunscreen, insect repellent, and comfortable walking shoes. Don’t forget your camera and binoculars for wildlife viewing! A detailed packing list will be provided upon booking.
Yes, we frequently offer special discounts and promotions on our tour packages and travel services. These can include early bird discounts, seasonal offers, or exclusive deals for certain destinations. Be sure to check our website or subscribe to our newsletter to stay updated on the latest promotions.
“Per person sharing” refers to the pricing structure for accommodations or tour packages based on the assumption that two individuals will be sharing a room or accommodation. This means that the price advertised or quoted is for each individual in a shared room or accommodation with another person. The assumption is that two people will share the cost of the room, which often includes amenities and services. For example, if a hotel offers a rate of $200 per person sharing, it means that each person will pay $200 for a shared room with another person.
Yes, we offer many family-friendly tours that are suitable for children of all ages. Our itineraries include activities and accommodations that cater to families, ensuring a fun and memorable experience for everyone. Please inform us of any special requirements for your family when booking.
Your safety is our top priority. Our guides are trained in first aid and safety procedures. We carefully select accommodations and transportation providers that meet our high safety standards. Additionally, we monitor local conditions and stay updated on travel advisories to ensure a safe experience for all our guests.
To stay informed about our latest offers and new tours, subscribe to our newsletter on our website. You can also follow us on social media platforms like Facebook and Instagram for regular updates, travel tips, and exclusive promotions.